As more digital solutions emerge to meet our business and personal needs, the number of choices between competing brands and software increases. For businesses, this leads to higher opportunity costs... read more →
Blogs
When it comes to digital transformation and enterprise service management, ServiceNow is a powerful platform that can redefine how businesses operate. But, many users feel they struggle to fully exploit... read more →
Covid was the catalyst for monumental changes in digital transformation for financial services, also known as FinTech (Financial Technology). The pandemic turned the quiet and slow pace of adopting FinTech... read more →
Digital transformation is the process of using digital technologies to fundamentally change how businesses operate and deliver value to customers. To transform your business, follow some of our favourite tips... read more →
Our Managing Director, Mike Braithwaite walks us through bridging the UK innovation gap, focussing on G-Cloud & the challenges around public and private sector collaboration The UK government has clearly... read more →
At the heart of any digital transformation is the customer. The expectations they have and the ability to meet these needs is what drives a business forward. The latest AI... read more →
Business is getting even more dynamic and fluid than ever before. Rather than just react to the demands of business, IT organisations need to have a structured view of the... read more →
In the ever-evolving world of cloud computing, hybrid cloud provisioning has emerged as a powerful solution that combines the benefits of both public and private clouds. In 2024, the global public... read more →
Looking at Driving Value Through Utilising More Capabilities of Your ITSM Toolset Information technology management is one of the most critical and influential aspects of modern organisations. IT's scope and... read more →
Five key factors stand out in providing simplification to the often complex process of orchestration of a data pipeline. Each has value in itself, but together they provide a framework... read more →
Changes in customer behaviour, increasing business competition, and the rapid pace of technological change are driving IT leaders to rethink their strategies. Businesses now prioritise the delivery of specific outcomes... read more →
Business transformation and digital transformation are two concepts that are closely related but different from each other. A business transformation refers to a significant change in the way a company... read more →
MDB Service Consulting, a leading Digital Transformation Consultancy, today announced a partnership with cyber security experts tmc3 to provide a fully integrated offering which ensures security is incorporated throughout digital... read more →
‘Technophobia’ is the irrational fear of technology and its effects on individuals, society, and the environment. It is something that has been understood by the World Health Organisation (it is... read more →
As part of our continued growth, we are pleased to announce that MDB Service Consulting is partnering with Udacity, the digital talent transformation platform. In today's rapidly changing technological landscape,... read more →
If we look back a few decades, there was a lot less expectation from customers to be able to secure goods, especially gifts at the last minute, and in particular... read more →
Service desks are significantly stretched. Driving more from Self-Service and Automation can relieve the workload and provide a better customer experience. Self-Service seems to be one of the latest buzz... read more →
At MDB we recognise that in order to ensure success, evolving with industry developments is essential. The impact of Artificial Intelligence (AI) is becoming increasingly apparent in industry; and Cloud... read more →
One good thing about the last couple of years was that the red tape had to be cut. Organisations had to react to the emerging challenges that the Covid pandemic... read more →
The current climate of digital driven change is accelerating faster than ever. Businesses are looking to change their operating model; how they deliver services; new service models; and as a... read more →
We are delighted to welcome Matt Malcolm to the team as Technical Services Director. Matt has a wealth of experience across several industries in delivering service and technical implementations. Matt will be responsible for... read more →
Automation is central to the digital transformation journeys that many companies are currently undertaking. According to a 2020 Forbes survey* about the top ten digital transformation trends, ‘automation’ was at... read more →
As part of our continued expansion, we are delighted to announce and welcome David Elliston as a new Business Development Manager. David will be a key player in generating new... read more →
We are proud to announce that we have been nominated in the 'Digital SME of The Year' category as part of the 2021 Digital Leaders 100 Awards!The DL100 list celebrates... read more →
We are pleased to announce that Martin Summerhayes, our Head of Digital Transformation, hasbeen recognised as one of the Top 50 Global Thought Leaders on CustomerLoyalty. Thinkers360 measure thought leadership and authentic influence... read more →
McKinsey & Co’s 2020 global survey* of business leaders. from a wide cross-section of industries, revealed that 66% were piloting solutions to automate at least one business process – this... read more →
We are well versed in the general consumer businesses with a physical presence in the marketplace developing an online presence – effectively moving their offer into a product-based website. Over... read more →
The past year has seen a massive expansion in fintech (financial technology) to support the delivery of financial services to consumers, businesses, communities, social sectors and even parts of government.... read more →
At MDB, all our team benefit from flexible working. Mike Braithwaite, our MD, has always focused on output rather than hours worked. As lockdown restrictions continue, we recognise and appreciate the... read more →
We are delighted to announce and welcome Simon Pierce as MBD’s new Business Development Manager. Simon will be the driving force behind generating new sales leads and contacts, In addition, he will... read more →
Businesses, organisations and teams use dozens of business-related processes every day. Many of these processes have evolved over time, whether as part of an organisation; business model or in support... read more →
G-Cloud 12 is the latest iteration of the Crown Commercial Service’s procurement framework for Cloud-based digital technology services. This reaffirms our position as a trusted supplier in the digital sector... read more →
We are delighted to announce that we are now a certified BMC Software reseller partner. This partnership will allow us to provide and support the full range of BMC products and continue... read more →
As part of our continued growth we are pleased to announce our collaboration with Antares Automation, a leading WLA solution provider offering the ONLY enterprise scalable cloud based solution across every... read more →
IT has always been a balancing act between keeping the daily, operational needs in play and the evolution of IT services; incrementally moving forward with transition and transformation of the... read more →
Say whatever you like about the impact on us all – personally, professionally or socially, but the event trigger of the Covid-19 pandemic has brought about the biggest change in... read more →
Martin Summerhayes, Head of Transformation Services at MDB Service Consulting, reflects on the first week of lockdown and how we’re all adjusting to a new way of working. We are... read more →
If nothing else, we believed that 2020 would bring change – that was the message on our Christmas greeting three months ago. Quite how extensive that change would be isn’t... read more →