Business Change Planning

For many organisations, the priority – and challenge – is to plan and implement a change programme without impacting the services they deliver.

We know how to combine legacy and new IT solutions as well as keep productivity and morale high, satisfy stakeholders in terms of rationale and cost efficiency and support your team through the transition – especially if you’re making radical changes to culture and leadership.

We leverage and use the industry recognised business change framework, a set of methodologies and tools that deliver successful business change. The Prosci ADKAR® Model is one of the most widely requested and sought-after models for change management. Backed by 20 years of Prosci research, the model is based on the common—yet often overlooked—reality that organisational change only happens when individuals change.

The five building blocks for successful change are:

  • Awareness: creating awareness for the need for change
  • Desire: the desire to make the change happen
  • Knowledge: providing the knowledge of how and what to change
  • Ability: giving people and organisations the skills and capabilities to change
  • Reinforcement: reinforcing the change as the change occurs


We focus on creating the framework for the change according to the following elements:

Change Management Scope
Defining and providing insight into the proposed change; its size, scope and impact.

Organisational Attributes
Giving a view of the organisation and groups that are impacted and any specific attributes that may contribute to challenges when changing.

Change Management Team
Preparing your change management team structure, roles and responsibilities.

Sponsorship model
Developing your sponsorship model including identifying which leaders will need to act as sponsors of the change.

Document the Business Change Management Strategy & Plan
Creating a strategy document and set of plans, activities and tasks that scale the change management that’s required.


You will benefit from a well thought-through, robust and tailored Business Change Programme that delivers sustainable business benefits aligned to your desired outcomes –  one that is actively sponsored and supported by your IT leadership team.

Contact Us

Find out more about effective techniques to overcome obstacles to change by contacting our experienced team.