Process Improvement

At MDB, we are always looking ahead. Our focus is on helping you change your current ways of working, to leverage your IT resources and get the most from the investment you have made. We tailor this to the scale, scope and size of your organisation as well as the maturity of managed services.

Some of the methodologies for process improvement that we use include:

  • Lean Six Sigma
  • Agile Management
  • Re-engineering
  • Total Quality Management
  • Hoshin Planning
  • Process Excellence


As a companion service to our Maturity Assessments service, we will include an assessment as it represents a vital part of scoping the process improvement journey. We will define relevant areas, measure current performance and analyse the gap in performance against ‘best in class’ organisations.

We will document your existing resources and processes, identify where to extract ROI and recommend implementation. Having identified areas of improvement, we will plan and execute improvements to drive up the maturity of key processes.


Sharpening your processes will increase productivity, reduce risk and maintain compliance. The right technology will support your all business functions, from data entry to employee engagement. Get in touch to find out more.

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Find out more about the benefits we can bring to your business.