At MDB Service Consulting, we’re committed to protecting and respecting your privacy.

The General Data Protection Regulation (GDPR) says that the information we provide to people about how we process their personal data must be:

concise, transparent, intelligible and easily accessible;

written in clear and plain language;

free of charge.

Our privacy notice below explains how, when and why we collect personal information about who visits our website – including how we use it and how we keep it secure.

Who we are

We’re MDB Service Consulting and we specialise in helping businesses transform the way they work. Our registered address is 30 Moorgate, London, EC2R 6PJ.

What type of information is collected from you?

We collect and process personal information using cookies that might include your IP address, geographical location, browser type, source of referral as well as which pages you looked at and for how long.

When you make an enquiry, we may collect, use, store and transfer many kinds of personal data that you give us, such as your name, company name and email address, personal email, contact number, work/home address, social media profile(s) for example a LinkedIn URL.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes other than is set out in Disclosures.


We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors and subsidiaries insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

  • (a) to the extent that we are required to do so by law;
  • (b) in connection with any legal proceedings or prospective legal proceedings;
  • (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
  • (d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

How you can access and update your information

If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at

Use of ‘cookies’ (not the interesting, edible kind)

Like many other websites, ours uses cookies – small pieces of information that enable us to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. Cookies help us to improve our website and deliver a better service.

We use both ‘session’ cookies and ‘persistent’ cookies on our websites. We will use the session cookies to keep track of how you move around our website and to monitor user behaviour for statistical and marketing purposes. We will use the persistent cookies so that we recognise you when you visit our website.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

You can switch off cookies by changing your browser preferences. Be aware that this might affect functionality when using our website.

We may also collect some information using similar tracking technologies and others that we engage to provide analytics services, serve advertisements, and perform related services across the web. You can also turn off cookies used for ad targeting purposes again by accessing your browser preferences.

Google Analytics
We use Google Analytics to analyse how our website is used. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. View Google’s privacy policy.

WordPress also store personal information in their user profile.

16 or Under

Welcome, young visitors! We feel strongly about protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

How do we collect information from you?

When you use our website, including when you contact us about products and services or sign up for our newsletter, we collect information from you.

How is your information used?

We may use your information to:
  • improve your browsing experience by personalising the website;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you.
  • provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
  • handle enquiries and complaints (incredibly rare…) made by or about you relating to the website;

What about social media?

If you make comments or posts on social media (our Facebook or X (Twitter) page, for example), then the rules of that platform apply, so please be aware that your comments or reactions could be made public.

If you add a comment to any of our own blogs or reviews, these will be shared with other users and the wider general public. So please don’t be offensive, insulting or defamatory. In addition, you’re responsible for ensuring that any comments you do make comply with relevant policies on acceptable use.

We don’t control Facebook and X (Twitter) so please make sure you review the privacy policies as well as the terms and conditions of any social media platforms you use. It’s important that you understand what they do with your information – and it means you can adjust your privacy settings if you don’t want things shared or in the public domain.

What we do to protect your personal information

When you give us personal information, we take great care to ensure that it’s treated securely. We have in place strict procedures and security features to try to prevent unauthorised access.

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. Some of this data may be stored in secure servers outside the EU. It may also be processed by people operating outside the EEA who work for one of our suppliers. When you submit your personal data to us, you give your consent to it being stored and processed in this way.

All electronic transactions you make to or receive from us containing sensitive information will be encrypted using SSL technology.

We take great care to ensure any confidential information remains protected, but we cannot guarantee the security of data sent over the Internet.

In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit – while we have slight control freak tendencies, we are not responsible for the privacy notices and practices of other websites, even if you access them using links from our website.

Review of this Notice

This Notice was last updated in February 2024.
We review our policies on a regular basis and may update our Privacy Notice by posting a new version on our website.
You should check this page occasionally to make sure you are happy with any changes. We may also notify you of changes to our privacy notice by email.
You can change your marketing preferences at any time by contacting us by email:


How Do We Collect Information From You?
When you use our website, including when you contact us about products and services or sign up for our newsletter, we collect information from you.

We may collect Data in the following ways:

Data You Give to Us:

  1. Data you give to us when you become a client and use our services.
  2. When you use our website.
  3. In emails to us or when you inquire about our Service.
  4. When you give us feedback.
  5. When filling out forms on our Website (including without limitation, name, mailing address, email address, and telephone number).
  6. When you register to request a demo.
  7. When you enter a contest or promotion.
  8. When you register, or request further information or services from us.
  9. When you complete our surveys.

Data We Collect When You Use Our Services

  1. Payment information collected by our vendor to process payment for our services
  2. Usage data, including data we gather from the devices you use to connect to those services such as computers and mobile phones, using cookies and other internet tracking software


Data From Third Parties and Publicly Available Data
Occasionally, we may collect and use information we receive about you from third parties in connection with your use of the website or other marketing related activities.

We may combine information we collect from third parties with information you provide us to update, expand, or provide you with tailored information regarding our products, and services. We may also collect information about you where you have made it publicly available. For example but not limited to, public information sources such as LinkedIn, ZoomInfo, Lusha, and Swordfish.AI.

How We Use Your Data
We only use personal data, this includes when we share your information with third parties, if we have a legal basis to do so. Our legal basis is as follows:

  1. To fulfil a contract we have with you.
  2. When it is our legal duty.
  3. When it is in our legitimate interest.
  4. When you consent to it.

How We Share Your Data

We do not sell your personal information that is collected under this privacy notice.

We may share personal data with the following for the purposes of providing our services:

  1. Agents and advisers that we use such as tax auditors;
  2. Our affiliates;
  3. Regulators or authorities if required by law;
  4. Third party companies who help us manage our electronic communications
  5. Third party companies that help us provide the Service to you. For example, we use vendors for our internal customer services management platform or to process payments. Additionally, we use third party companies that provide applications/functionality, data processing or IT services to us. For example, we use third parties to support us in providing our services and to help provide, run and manage our internal IT systems. These include providers of IT services, cloud-based software as a service providers, website hosting and management, data analysis, data back-up, security and storage services.
  6. You can find details of how these third parties use your Personal Data by looking at their privacy policies.
  7. We request third parties who we share your information with to respect the security of your personal data and to treat it in accordance with the law. We only permit them to process your Personal Data for specified purposes and in accordance with our instructions.
  8. We may also share your personal data if we are under a duty to disclose or share that information in order to comply with any legal obligation, or in order to enforce or apply our terms of use, or to protect our rights, property, or safety, our clients, or others.

Legal Basis for Processing
In certain instances, we may process your data under the legitimate interest legal basis, which allows us to use your information when it is necessary for our legitimate interests and does not override your fundamental rights and freedoms. This may include activities such as improving our website, understanding user preferences, providing customer support, and ensuring the security of our platform. Rest assured, we always strive to maintain a balance between our interests and your privacy rights, and we will never process your data in any way that is unjust or unwarranted. If you have any concerns or questions about how we use your data under legitimate interest, please don’t hesitate to contact us.

Contact Us

Find out more about the benefits we can bring to your business.