WORKFLOW AND AUTOMATION TECHNOLOGY SERVICES
Maximising Technology Services For Better Outcomes
Leveraging best in class workflow and automation technology solutions is fundamental to meet your organisation’s evolving needs and our ethos. We’re at the forefront of maximising today’s leading workflow and automation technologies, including BMC-Helix, Control-M and ServiceNow.
You may be looking to derive more value from your existing automation toolset or take your workflow automation to the next level. Whatever you want to achieve, we provide a range of technology services from augmenting your existing team, to delivering complete outcomes.
Our Workflow and Automation Technology Services
Capitalising on our expertise and access to market-leading agile solutions, we’re dedicated to supporting you in accelerating application delivery and enhancing business services through DevOps and big data initiatives. Our focus also extends to ensuring the security, scalability, and seamless automation of your workflows.
Service Overview:
Self-Service Workflow and Automation
We’ll empower your employees, customers, or partners to independently complete tasks, access services, or resolve issues through automated workflows without direct intervention from IT or support teams. Streamlining your processes and saving time, by providing tools and platforms to address users’ needs efficiently.
Hardware Asset Discovery and Management and CMDB (Configuration Management Data Base) Data Modelling and Integration
A well-maintained CMDB is essential for your organisation – a single source of truth for your IT infrastructure and assets.
Reporting, Dashboards and Management Information (MI)
We implement the right tools to consolidate your data into clear, actionable visuals and reports, enabling your teams to track key metrics, identify trends, and address issues proactively.
Application Programming Interface (API) Implementation and Toolset Integration
Harmonious cooperation between these two components is imperative for your workflows and data sharing to run effectively. We ensure the underlying API framework and toolset are integrated seamlessly, for streamlined operations, and real-time data sharing across platforms.
Workflow Automation, Batch Optimisation and Managed File Transfer (MFT) Conversion
When it comes to WLA it’s no longer one size fits all. Our partner company Ortom8, offer a dedicated range of products and services for Control-M, that are scalable, cloud-based and fully managed according to your needs.
NEW Control-M Extended Support Service
Ortom8 now offer a 24/7 Extended Support Service providing:
- Monitoring and Instant Response: Full control-M environment monitoring.
- Incident Management: Keeps downtime to a minimum – without fuss.
- Optional Upgrades and Hosting: Upgrades and hosting all taken care of.
- Ongoing Maintenance: System monitoring to make sure it’s as stable and secure.
Implementing Our Workflow and Automation Technology Services
Understanding your desired business outcomes and the benefits of digital solutions for your organisation shapes our approach to workflow and automation.
We conduct in-depth technology, business, and data analysis to define your scope and streamline workflows. After implementing, testing, and documenting changes, we ensure seamless integration of workflows and automation into your processes.
Our business change programme drives successful adoption and engagement, while our tiered approach allows us to collaborate with your key team to refine strategies before progressing to the next phase.
The Benefits For Your Organisation
Reviewing your workflow and automation needs then implementing the right digital solutions will quickly realise real business benefits and cement value.
It will establish rapid reactions to internal and external influences and facilitate the right outcomes for your organisation. Our structured approach drives ongoing value realisation and positively promotes growth and success within your business.
Reach out using the form below to arrange your expert consultation.
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