DIGITAL SOLUTIONS
Delivering Digital Transformation Solutions That Achieve More
Are you looking to drive-up operational performance, automation, self-service and efficiency by replacing or upgrading existing toolsets? We excel at embedding the right digital transformation solutions and improvements will advance your business and create viable results.
Matching The Right Process and People to The Right Tools and Technology
We place great emphasis on accurately assessing the current state of your organisation then matching the right process and people to the right tools and technology.
This approach facilitates operations and boosts all round performance in an agile and sustainable way. Working collaboratively with your team and harnessing the power of workload automation we oversee and deliver smooth implementation in a transition that will benefit the whole organisation.
Our Defined Approach to Embedding Digital Transformation Solutions
We know you need digital transformation solutions that deliver maximum value.
That’s why we follow our own distinct and proven format – Enable, Embed and Enhance.
Elements of our digital transformation solutions programme look at:
- Leveraging our partnership with best in class technology solutions (BMC Helix, Control-M, ServiceNow).
- IT Service Management toolset (ITSM) implementation.
- Service Management Digital Maturity Assessments.
- Benefits Quantification and Realisation.
- Digital Capability Assessments.
- Managed Service Assessments.
- Business Change Adoption.
- Process Improvement.
Our Digital Transformation Solutions: Actions and Results
Financial Sector
We were delighted to assist a leading bank in its quest to become more efficient. Their aim was to simplify their operations overall and significantly improve the service offered to its customers.
Our transformation support spanned four areas:
- Benefits Quantification and Realisation: We created a business case to identify, model and promote benefit realisation to share with stakeholders.
- Maturity Assessment: An essential step to aid understanding in how the division operated. We identified where issues existed and customer how perception was holding the organisation back.
- Process Improvement: We looked at modifying existing ways of working to gain consistency and better leverage human and technological resources.
- Business Change and Adoption: A key stage that successfully drove the adoption of the new toolset and embedded positive change within the organisation.
And The Results…
We delivered savings of £8m over five years while boosting customer satisfaction, reducing delivery timescales and implementing an award-winning configuration management database.
£8 Million of Savings
Reduced Delivery Timescales
Award-Winning Configuration Management Database
Contact Us
Find out more about the benefits we can bring to your business.